SERVING THE PUBLIC – A GUIDE FOR PRACTITIONERS AND STUDENTS

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R425.00

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SKU: 9780627020629 Category:

Product Description

Little has been said about South Africa’s current administrative transformation. The question often heard is: Can a predominantly white bureaucracy, which has served one government for 46 years, be expected to make the mindshift from an apartheid-driven society to a democratic one? Were not all the public bureaucracies of the old order insufficiently client- and developmental-orientated?

Serving the public addresses the foregoing and provides a basic guide to the new public administration system in South Africa. The authors have steered away from a theoretical, unintelligible academic style, and have used simple language and informative diagrams.

The book is intended for practitioners, students and laypersons alike, and looks at:

  • the new institutional framework at central, provincial and local government levels
  • public administration principles in the Constitution and the Local Government Transition Act
  • financial management in the public sector
  • ethics in the public sector
  • codes and guidelines
  • proposed major features of the RDP
  • labour relations in the public sector
  • differences between public and private management
  • communication in the public sector.

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