Knowledge Management Toolkit, The: Orchestrating IT, Strategy, and Knowledge Platforms, 2/E


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Product Description

Thoroughly revised to reflect today’s latest tools, technologies, and best practices, this hands-on guide walks students through the development of a state-of-the-art enterprise Knowledge Management Platform that can leverage a company’s existing investments in intranets, data warehousing, data mining, groupware, and other technologies. It offers a complete roadmap for building KM systems incrementally—with each step delivering new business value, and seamlessly building on the work that preceded it. Students gain hands-on experience by through their own KM projects.