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Fundamentals of Office Management is aimed specifically at students studying office management and business administration at higher education institutions, as well as employees in an office environment. The topics covered have been identified by researching the tasks and responsibilities of office professionals in different organisations in South Africa.
Chapter 1: Business management principles
Chapter 2: Classification of the business and its environment
Chapter 3: The different forms of a business
Chapter 4: Buying and selling
Chapter 5: Wages and salaries
Chapter 6: Petty cash
Chapter 7: Banking
Chapter 8: Insurance
Chapter 9: The office environment
Chapter 10: Customer services
Chapter 11: The management of information and related issues
Chapter 12: The budget
Chapter 13 : Time management
Chapter 14: How to conduct effective meetings
Of Interest and Benefit to:
Employees working in an office environment, as well as for candidates studying office
management and business administration at higher education institutions.