Business Communication 2nd Edition

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Product Description

Business Communication second edition highlights the importance of effective communication within today’s business environment. The title positions language as a communication tool and then discusses various aspects of communication: communication theory, cognitive communication, organisational communication, cultural communication, and stakeholder communication.


The title focuses on the four essential language skills and places them within the wider context of business communication:

  • Writing: The writing process, academic writing, and writing for business
  • Reading: Reading for academic purposes
  • Listening: Listening skills and overcoming barriers to listening
  • Speaking: Oral presentations and speaking during meetings.


The book covers topical issues within the South African workplace.

Additional information

Author :



Oxford University Press

Course codes:



7-8 Days